Important Notice for Applicants:
At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from @bixal.na.teamtailor-mail.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included.

Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Need Assistance or a Reasonable Accommodation?
If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at talent@bixal.com and let us know how we can support you. You do not need to share personal details or disclose the nature of your request.  You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.

Why Bixal?

Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement.

Our values:

• People-First: Emphasizing the importance of people in all aspects of work.

• Collaboration and Transparency: Valuing teamwork and open communication.

• Growth Mindset: Encouraging innovation and continuous improvement.

• Creating Lasting Impact: Focusing on meaningful outcomes and positive change.

About the role:

We are seeking an experienced content strategy professional to join a cross-functional team supporting work with the Department of Veterans Affairs (VA). This initiative aims to improve user experience and accessibility, increase mobile parity, and enhance system performance for Veterans accessing vital health services. This work aligns with human-centered design, Agile methodologies, and government digital services best practices to ensure equitable and secure digital access to health information.

You’ll have the opportunity to join a project that directly supports Bixal’s mission of improving how government serves people. While the project has a defined timeline, we believe in open communication and proactive career support. You’ll be kept informed of contract status — and we’ll be here to help you grow into what’s next, whether within this project or beyond it.

This role is a temporary employment position that will support this contract full time from April 6 – June 26 and part time March 23 – April 3 (transition in) and June 29 – July 10 (transition out).

Compensation:

The salary range for this role is $95,000 – $100,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate.

Responsibilities:

• Support efforts to structure and model content, navigation, and data flows across the MHV platform.

• Work closely with UX researchers, designers, and product teams to create intuitive user pathways.

• Support the development of taxonomies, metadata models, and content governance strategies.

• Support accessibility, equity, and scalability in Information Architecture approaches.

• Support research synthesis and contribute to design artifacts and documentation.

• Other relevant duties as qualified and trained to execute.

Qualifications:

• Bachelor’s degree plus at least four years of Information Architecture experience. 

• Technical architecture experience in enterprise or federal systems.

• Experience with VA systems or other government digital services a strong plus.

• Familiarity with accessibility standards (Section 508, WCAG 2.2).

• Ability to obtain and maintain public trust clearance.

Nice to Have Skills and Experience:

• Portfolio demonstrating IA systems for complex digital products.
  

How We Support Our Team:

• Flex hours

• 401K with matching incentive

• Parental Leave

• Medical/dental/vision benefits

• Flex Spending Account

• Company provided short-term disability and life insurance

• Commuter benefits

• Paid Time Off (PTO)

• 11 Paid holidays

Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.