Important Notice for Applicants:
At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from talent@bixal.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included.

Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Need Assistance or a Reasonable Accommodation?
If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at talent@bixal.com and let us know how we can support you. You do not need to share personal details or disclose the nature of your request.  You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.

Why Bixal?

Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement.

Our values:

• People-First: Emphasizing the importance of people in all aspects of work.
• Collaboration and Transparency: Valuing teamwork and open communication.
• Growth Mindset: Encouraging innovation and continuous improvement.
• Creating Lasting Impact: Focusing on meaningful outcomes and positive change.

About the role:

Bixal is seeking a Product Manager to support a high-impact digital initiative focused on improving the Veteran Transition Experience. This role will help ensure that transitioning service members (TSMs) and recently separated Veterans (RSVs) have seamless access to cross-agency benefits and services that support their successful reintegration into civilian life. You’ll work at the intersection of user needs, government collaboration, and digital delivery—partnering across federal agencies to create a more intuitive, supportive experience for Veterans and their families.

This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success.

Compensation:

The salary range for this role is $105,000-115,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate.

Responsibilities:

Product Strategy & Execution

• Support the full product lifecycle, from discovery to delivery.
• Contribute to a data-informed product roadmap focused on the Veteran transition experience.
• Define and track product success metrics in partnership with internal and external teams.

Stakeholder & Cross-Agency Collaboration

• Collaborate with teams such as Veteran Experience Services (VES), Product Delivery Service (PDS), and Office of Information & Technology (OIT).
• Coordinate with federal agency partners (e.g., DoD, DoL, SBA, OPM) to integrate Veteran-facing benefits and services.
• Align efforts with stakeholders across VHA and VBA.

Agile Product Development

• Work closely with cross-functional Agile teams in two-week sprints.
• Partner with UX designers, engineers, and analysts to deliver accessible, high-impact features.
• Apply iterative design, user research, and feedback loops to continuously improve the user experience.

Technical & Data Integration

• Support integration with authoritative data sources, including the Master Person Index (MPI).
• Assist with API integrations across internal and external systems, with attention to security, privacy, and interoperability.
• Embrace cloud-based and open-source technologies aligned with federal IT guidance.

Compliance & Quality Assurance

• Ensure products align with Section 508 accessibility, the U.S. Web Design System, and other relevant digital standards.
• Support implementation of analytics and reporting tools to monitor performance and user impact.
• Contribute to compliance efforts related to security, data governance, and federal IT requirements.
• Other duties as qualified and trained to assume responsibility

Qualifications:

• Bachelor’s degree in a relevant field, plus at least five (5) years of relevant experience, or an equivalent combination of education and/or experience.
• Experience/expertise with continuous discovery and delivery required.
• Experience in product management, leading digital products in a government, healthcare, or highly regulated environment.
• Strong expertise in Agile methodologies, product roadmaps, and stakeholder management.
• Experience in user research, service design, and data-driven decision-making.
• Proven ability to navigate complex technical landscapes, including APIs, cloud services, and data interoperability.
• Ability to manage relationships across multiple agencies and balance competing priorities.
• Strategic Thinking: Ability to anticipate challenges, identify opportunities, and drive innovative solutions.
• Leadership & Influence: Strong ability to lead teams without direct authority, aligning diverse stakeholders toward a common goal.
• Collaboration & Relationship Management: Exceptional skills in building trust, negotiating priorities, and fostering partnerships across multiple teams and agencies.
• Communication & Storytelling: Ability to translate complex technical concepts into clear, compelling narratives for both technical and non-technical audiences.
• Empathy & User Advocacy: Deep commitment to human-centered design and ensuring solutions meet the real-world needs of Veterans.
• Problem-Solving & Adaptability: Comfortable navigating ambiguity, rapidly changing environments, and government bureaucracy.
• Must be able to obtain and maintain a Public Trust clearance.

Nice to Have Skills and Experience

• Experience with VA, federal health systems, or government digital transformation.
• Knowledge of veteran benefits, transition processes, or public service technology.
• Familiarity with FAR, FISMA, TIC 3.0, and federal cybersecurity policies

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How We Support Our Team:

• Flex hours
• 401K with matching incentive
• Parental Leave
• Medical/dental/vision benefits
• Flex Spending Account
• Company provided short-term disability and life insurance
• Commuter benefits
• Paid Time Off (PTO)
• 11 Paid holidays

Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.