Important Notice for Applicants:
At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from talent@bixal.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included.

Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Need Assistance or a Reasonable Accommodation?
If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at talent@bixal.com and let us know how we can support you. You do not need to share personal details or disclose the nature of your request.  You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.

Why Bixal?

Work with purpose. Grow with intention. Build things that matter.

Headquartered in Fairfax, VA, we partner with U.S. government agencies and mission-driven organizations to design and deliver inclusive, effective digital experiences that make public services more accessible to everyone. Whether we’re improving access to healthcare for veterans or helping families navigate safety net programs, we approach every challenge with empathy, creativity, and a commitment to equity.

We don’t just solve problems — we empower our partners to reimagine what’s possible.

Our Values

We live by these principles, every day:

• People First: We prioritize well-being, inclusivity, and respect in every interaction.
• Collaboration & Transparency: We work together openly — ideas are shared, voices are heard.
• Growth Mindset: We value learning, iteration, and bold thinking.
• Lasting Impact: We pursue work that leads to meaningful, measurable change.

About the role:

We are seeking a Product Manager to lead the development, enhancement, and governance of digital products within our client's operations. This role focuses on the Bureau’s data analytics environment, enterprise reporting systems, and AI/ML infrastructure supporting mission-critical consular services globally. The ideal candidate is a strategic thinker with strong technical acumen and hands-on experience managing product lifecycles in DevSecOps environments.

The Product Manager will work closely with data scientists, platform engineers, AI/ML specialists, and government stakeholders to deliver secure, performant, and scalable data services and AI products that meet compliance standards (e.g., FISMA, Section 508, WCAG) and align with the Digital Services Playbook.

This is a full-time position contingent on contract award, with a defined performance period of one year with four one-year option periods.  You’ll have the opportunity to join a project that directly supports Bixal’s mission of improving how government serves people. While the project has a defined timeline, we believe in open communication and proactive career support. You’ll be kept informed of contract status — and we’ll be here to help you grow into what’s next, whether within this project or beyond it.

The salary range for this role is $115,000-125,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate.

Responsibilities:

• Lead the implementation of the product vision, roadmap, and lifecycle for CA/CST-managed digital products.
• Lead discovery and gap analysis efforts to assess toolsets, infrastructure, and data pipelines.
• Ensure alignment with Government digital strategies, AI governance frameworks, and enterprise architecture standards.
• Ensure the translation of the technical requirements into product features, stories, and backlog items in coordination with platform architects and engineers.
• Lead the deployment of secure, cloud-native AI infrastructure optimized for high-performance computing, scalability, and cost-efficiency.
• Oversee the implementation of CI/CD pipelines for model lifecycle management and AI-powered services.
• Ensure robust monitoring for AI/ML model drift, enforce retraining cycles, and integrate automated testing and deployment strategies.
• Collaborate on securing Authority to Operate (ATO) for all deployed solutions and ensure compliance with RBAC, data encryption, audit logging, and DevSecOps principles.
• Conduct weekly engagements with internal stakeholders, system owners, developers, and end users to gather feedback and manage expectations.
• Lead agile ceremonies (backlog refinement, sprint planning, demos) and ensure team adherence to agile and SAFe principles.
• Serve as the liaison between technical teams and government product owners to facilitate approvals, demos, and iterations.
• Partner with UX researchers and front-end engineers to validate product decisions through usability testing, design artifacts, and A/B testing.
• Ensure all interfaces meet Section 508 and WCAG 2.1 AA compliance standards for accessibility across platforms.
• Define and track OKRs and KPIs to evaluate product success, user adoption, and operational performance.
• Deliver reports and dashboards that communicate product health and business impact to government stakeholders.
• Manage and optimize the use of tools such as GitLab (CI/CD, issue tracking), JIRA, Confluence, and observability stacks (e.g., Prometheus, Grafana, Splunk).
• Evaluate and recommend open-source and COTS tools as part of a modular tech stack strategy for analytics and AI.
• Other relevant duties as assigned and qualified/trained to perform

Qualifications:

• Bachelor’s degree in a related field, plus at least five years of relevant experience, or an equivalent combination of education and/or experience.
• Demonstrated success as a technical product manager, including management of data-centric or AI/ML products.
• Proven experience managing full product lifecycle in cloud-native (AWS, Azure, or GCP) DevSecOps environments.
• Familiarity with MLOps practices, data pipelines, automated testing frameworks, and secure API development.
• Strong understanding of compliance frameworks (FISMA, FedRAMP, Section 508, WCAG) and Agile delivery in federal government contexts.
• Excellent stakeholder engagement and communication skills, with a strong technical grounding.
• Have an active Secret Facility Security Clearance

Nice to Have Skills and Experience:

• Experience working with federal agencies on data analytics or AI programs.
• Experience with containerized infrastructure (Docker, Kubernetes), Infrastructure as Code (Terraform, Ansible), and logging/monitoring tools.
• Experience with AI/ML model governance, reproducibility, and explainability.

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How We Support Our Team:

• Flex hours
• 401K with matching incentive
• Parental Leave
• Medical/dental/vision benefits
• Flex Spending Account
• Company provided short-term disability and life insurance
• Commuter benefits
• Paid Time Off (PTO)
• 11 Paid holidays

Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.